Velvet by Graham & Spencer Sophie Crochet Top Velvet by Graham & Spencer

Prompt Shipping and professional packaging

Because of our long-standing relationship with UPS FedEx DHL, and other major international carriers, we are able to provide various shipping options. Our warehouse personnel are well educated and will package the goods according to our precise and exact specifications. Before they are shipped, your goods will be carefully inspected and secured. Everyday, we send to thousands of clients in multiple countries. This shows our commitment to be the largest online retailer in the world. Both Europe and the USA have distribution and warehouse centres.

Note: Orders containing more than one product are assigned a particular processing time dependent on the particular item.

Prior to shipping before shipping, we'll conduct a thorough inspection of the items you have ordered. The majority of orders are shipped within 48 hours. The delivery time is between 3-7 days.

Returns

The stock market is always changing. It's not entirely managed by us since we have multiple parties such as the factory and our storage. So the actual stock may fluctuate at any moment. Please be aware that it's possible that your order could become unavailable even after you have made the order.

Our policy is for 30 days. If you don't receive your product within the 30 days period, we're unable to offer either a return or exchange.

The item you purchase must be in the original packaging and in good condition. It must also not be used. You must have the item in its original packaging.